The operator’s side — inbox, leads, follow-ups, analytics
B24 works on your own WhatsApp Business number. Every enquiry — from an ad, a website widget or a direct message — is answered in seconds, qualified, quoted, booked and followed up until it converts. When a human should take over, B24 goes quiet and hands the chat across.
The operator’s side — inbox, leads, follow-ups, analytics
The script of the message decides the language — English, Arabic, Hindi, Tamil or Malayalam — and the customer can switch mid-conversation without starting again.
B24 always advances to the first missing thing on your list, pulls several answers out of one message when the customer volunteers them, and rephrases like a person rather than a form.
Prices, locations, opening hours, what you do and do not do — retrieved from the documents and Q&A you gave us. If it is not in there, B24 does not guess; it fetches a human.
The right price list, menu or brochure goes out as a document, and the appointment lands on a real calendar with a confirmation the customer can read back.
Timed checkpoints run on your behalf, skipping anyone already talking to your team, respecting WhatsApp's messaging rules, and stopping the moment the lead converts.
On an explicit request, repeated frustration or repeated failure, the bot silences itself, your agents get a push notification, and the lead is flagged for a callback.
The conversation is half of it. Behind the chat sits the lead record, the follow-up schedule, the agent inbox and the analytics your managers run the week from.
Nothing sits unseen. Leads that go quiet are aged automatically, flagged for a human, and never silently dropped — the failure mode of every manual pipeline we have ever audited.
You own your WhatsApp Business Account and pay Meta directly for conversation charges — we never resell your messaging. The dashboard shows your Meta volume and estimated cost, and links straight to their billing.
We take your services, prices, locations and the questions you get asked all day.
You connect your own WhatsApp Business Account in a Meta popup. We never hold your number hostage.
Done-with-you: your flow, your knowledge base, your follow-up checkpoints, in your languages.
Your team gets the inbox and push notifications. Anyone can take over a chat with one tap.
Every business has money sitting in unpaid invoices and nobody willing to make the awkward call. Recover chases politely and relentlessly, attaches a payment link, and escalates ageing debt to the owner.
Hiring for operational roles means a hundred CVs and no time. Shortlist interviews every applicant against your criteria, scores the answers, declines courteously, and books the top few straight into your calendar.
Thirty minutes, your real enquiries, and an honest answer about whether B24 fits your business.